Thursday, August 25, 2011

Hurricane Preparedness Update for ADAP & SPAP

As a public service, we are passing along Hurricane Preparedness information issued today by the NC Department of Health & Human Services for NC ADAP & SPAP patients:

In preparation for this weekends expected severe weather, Walgreens has processed shipments early. By tomorrow they will have sent out any confirmed shipments that are due by September 1, including bulk delivery sites. In the event of an emergency, the best way to reach Walgreens is by calling the call center. Providers and case managers should call 1-888-516-8003. Clients should call 1-800-573-3602. Calls to the call center will be answered by operators in other parts of the country if the Orlando location loses power. The call center can assist if a client runs out of medication, needs to refill early or needs new medication delivered to an alternate address. In the event of a power or phone outage, as a last resort, clients can go to any Walgreens store in North Carolina (or bordering Walgreens Districts in VA and SC) and identify themselves as an NC ADAP or NC SPAP patient and the staff will do their best to assist them.

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